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The hotline is busy and the website unavailable. If sports fans want to get a hold of coveted tickets for top events, they need patience and nerves of steel.

Event organizers use TicketManager by T-Systems to provide top-event spectators with a convenient platform for buying tickets. Hockey fans experienced this first hand when they went looking for tickets for the opening game of the 2010 World Cup at the Schalke Arena. Long lines are a thing of the past. TicketManager easily sold 35,000 tickets in one weekend. Around 1 million online visitors accessed the ticketing system simultaneously. The system seamlessly handled not only several different events for the top soccer and handball leagues but also the run for an international top event.

TicketManager can do more than just process tickets. It supports the entire ticketing process: entering data into the ticket registration system as well as processing, managing and sending out tickets and invoices. It does not matter if customers buy their tickets at the team box office, the stadium box office, other box offices or online. TicketManager also provides event organizers with an overview of up-to-date sales and visitor figures as well as revenues. This gives organizers the opportunity to promote an event if demand is slacking. TicketManager is also compatible with other systems such as access control systems and payment solutions for purchasing snacks and beverages at the stadium.